Studio Policies
Everything you need to know about ordering, custom creations, payments, delivery and care.
Made by hand, made with care.
Every piece from The Resin Studio is handmade. Small variations in colour, texture, bubbles or finish can naturally occur.
These details are part of what makes handmade resin art unique and are not considered defects.
Orders & Confirmation
Orders are confirmed after the required order details have been received and the order has been accepted by The Resin Studio.
Please check your product selection, quantity, spelling and personalised details carefully before submitting your order.
Handmade Variations
Resin is a handmade material, so no two pieces will look exactly the same.
Slight differences in colour, patterns, glitter placement, bubbles and texture may occur.
These natural variations are part of the handmade character of each creation.
Custom Orders
Custom orders are made according to the information provided by the customer.
Please provide accurate names, initials, colours, designs, sizes and other requested details.
Once a personalised piece has entered production, changes may not be possible.
Payments
Payment arrangements are confirmed directly when your order is submitted.
For payment or order questions, contact The Resin Studio using the details below.
Delivery & Collection
Delivery or collection arrangements depend on the customer's location and the type of order.
Delivery times may vary because every item is handmade and some orders require curing, finishing and careful packaging.
The expected delivery or collection arrangements will be communicated when your order is confirmed.
Returns & Exchanges
Because many products are handmade or personalised specifically for the customer, returns and exchanges may be limited.
If your order arrives damaged or there is a problem with the item, contact us as soon as possible with your order details and clear photographs of the issue.
Damaged Items
Please inspect your order when it arrives. If it has been damaged during delivery, contact The Resin Studio promptly.
Keep the original packaging until the issue has been reviewed.
Resin Care
Keep resin pieces away from excessive heat, direct prolonged sunlight and harsh chemicals.
Clean gently using a soft, slightly damp cloth. Avoid abrasive materials that could scratch the surface.
Product Photography
Product colours may appear slightly different depending on lighting, photography and the screen used to view the website.
Website Information
Product descriptions, availability, prices and other website information may occasionally be updated.
If you have any questions about an item, please contact us before placing your order.
Questions about an order?
We're happy to help clarify anything before you place an order.
For order information and product details, contact The Resin Studio directly.
0545695712
Find something special.
Explore our handmade pieces or request something personalised.